Sep 292017

Key Roles and Responsibilities



  1. Well developed investigation capabilities. Conduct investigations and provide assistance as required to Shared Investigative services. Conduct investigations in line with the Group standards for investigations in the country / region including escalation, case management, data capture, evidence management, electronic evidence review, reporting, interviewing and attending before internal disciplinary panels as required.
  2. Support senior management of SIS in the management and promotion of Speaking Up in country with assistance from the Regional SIS teams.  Speaking Up cases received directly in country must be updated in Enterprise Investigation Management System (“EIM”).
  3. Stakeholder management to ensure appropriate senior management are kept informed of relevant investigative developments.
  4. As required, investigate data leakage cases, and with Group Information Security assist in promoting awareness of the importance of confidentiality of bank information.
  5. Relationship management of other investigative units within the bank to ensure the effective and efficient use of investigative resources.
  6. Relationship management with law enforcement. Attending court cases where required. Coordination of business to provide a response to local production orders, court orders, request for information from regulators or law enforcement agencies.
  7. Monitor developments in financial crime and misconduct including internal trends.
  8. As required, co-ordinate with Group Internal Audit (“GIA”), Business and Operational Risk regarding investigation related findings to ensure adequate oversight and tracking of remediation.
  9. Co-ordination with Country Compliance to ensure adequate oversight and tracking of remediation of investigations related regulatory findings.
  10. Maintain relationships with relevant vendors in the region so that external specialist support is available when required.
  11. Provide investigation related information to appropriate Country / Regional Committees and attend as required.
  12. As required, assist Country Financial Crime Compliance (“FCC”) and/or Compliance in the management of Anti-Bribery investigations in country.
  13. As required assist in responding to a search warrant, subpoena or documentary production order relating to an employee being served on the Bank.

Conduct training to Staff on Speaking Up, Data Leakage Prevention (“DLP”) and other related investigative mattersas required.


Qualifications and Skills




  • 4+ years investigative experience.
  • Excellent communication skills.
  • Degree in law, accounting or similar.
  • Previous regulatory experience or financial services industry and financial crime management experience.
  • English language and writing skills.
  • Good knowledge of banking systems.
  • Good working knowledge of MS Office suite particularly Word, Excel and PowerPoint.
  • Knowledge of information sources and evidence handling specifically with reference to electronic evidence.
  • Excellent judgement. Excellent collaborative and team playing skills. Diplomacy, empathy and a ‘can-do attitude’. Politeness, sensitivity and the ability to gently, but professionally stand your ground when needed.
  • An inquisitive approach to practices, procedures and specific transactions. Personal authority and integrity. Independence, creativity, resourcefulness and resilience.
  • Must possess ability to assess risk, strong leadership qualities, excellent interpersonal skills and multi cultural awareness and sensitivity.



  • Certified Fraud Examiner (“CFE”) or like accreditation
  • Knowledge of French language both Witten and spoken is an added advantage.

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