Sep 292017

A first degree in any discipline from a recognised and accredited tertiary institution with at least one(1) year practical sales experience. Sales experience in the field of Insurance and other financial products, FMCG will be an added advantage.

•Inbound and outbound NTB sales & activation
•Engage NTB clients  who are either self employed individuals or  employees of companies
•Engage via on-site marketing/roadshows, or via employee lists provided by companies
•Primary focus on Personal Loans, self employed individuals or payroll account and Bancassurance products

Product broadening
•Enhanced multi-product Personal knowledge
•Market and competition knowledge

Client engagement
•Closing deals
•Client training on digital solutions
•Communication and presentation skills
•Negotiation and objection handling

Journey completion
•Understanding of Personal Client  CDD principles

Activities (role in Client Journey)
Connect & explain  (remote)
•Connect with identified potential clients
•Explain proposition & requirements in full

Needs/Achor Products
CASA account, debit & credit card (basic banking bundles)

Prepare & set up (remote)
•Pre-send product bundles description and bank  proposition
•Conduct remote CDD
•Collect all documents (digital) required for account opening and pre-fill forms

Meet, deep sell & train (in person)
•Meet in person
•Listen and determine further needs
•set up anchor products
•Initiate discussion to cross-sell
•Educate and conduct initial set up for online, ATMs, Client Centre, and Store
•Main bank operating account, family needs (e.g., family CASA), in-ternational needs (e.g., foreign currency acco-unt), lending products  (personal loan, mortgage)

Activate (remote)
Conduct fulfillment
Pass on referrals/leads of other products to respective specialists


Key Roles and Responsibilities


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Qualifications and Skills


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Diversity and Inclusion


Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

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