Sep 072017

The U.S. Mission in Accra, Ghana is seeking eligible and qualified applicant for the position of Shipping/Expediting Clerk in the General Services Office of the Embassy.


The incumbent expedites customs clearance processes through host government officials for incoming and outgoing shipments of personal household effects and other U.S. Government property (e.g., equipment, supplies, special cargo). Assists with the monthly International Cooperative Administrative Support Services (ICASS) workload count and prepares adhoc reports for tracking shipments. Provides advice and assistance to employees on preparation of pet travel, cost construct and special cases involving cargo or other shipments.

Qualification Required & Experience

Applicants must address each required qualification listed below with specific and comprehensive information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.

1. EDUCATION: Completion of Secondary School is required.
2. EXPERIENCE: Minimum of three years of clerical experience in shipping and transportation is required.
3. LANGUAGE: Level III (Good working knowledge of the written and spoken language). Job Holder must be able to read and understand, for example, regulations, instructions and related material concerning the field of work, and to prepare correspondence and standardized reports. Job Holder must be able to communicate effectively with staff and members of the public in the language (Language proficiency will be tested).
4. JOB KNOWLEDGE: Must have some knowledge in Freight Forwarding from the Custom Excise and Preventive Services (CEPS).
5. SKILLS AND ABILITIES: Level 1 typing ability (25wpm) and computer knowledge in Microsoft Office applications is required. Must have a valid local driver’s license minimum class C, appropriate to operate a pick-up truck and/or van. (Computer and Driving Skills will be tested).


When qualified, applicants who are U.S. Citizen Eligible Family Members (USEFMs) and/or preference-eligible U.S. Veterans are given a preference in hiring. Therefore, it is essential that these applicants make themselves known as having a hiring preference and specifically address the required qualifications above in their application.


(1) USEFM who is ALSO a preference-eligible U.S. Veteran
(2) USEFM OR a preference-eligible U.S. Veteran
(3) FS on LWOP


1. Management may consider the following when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status.
2. Current OR employees serving a probationary period are not eligible to apply. Current OR employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance Report (EPR) are not eligible to apply.
3. Current NOR employees hired on a Family Member Appointment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first 90 calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.
4. The candidate must be able to obtain and hold a security clearance.
5. Candidates who are EFMs, USEFMs, AEFMs, or MOHs must have at least one year remaining on their sponsor’s tour of duty to be considered eligible to apply for this position.

Salary: GH¢31,630.00 p.a. (Starting salary)

Location: Accra

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Questions Typiques
“Where do you want to be five years from now?” “What employers are really asking is, ‘Is this job even close to your presumed career path? Are you just applying to this job because you need something? Are your long-term career plans similar to what we see for this role? How realistic are your expectations for your career? Have you even thought about your career long-term? Are you going to quit after a year or two?’”
Questions à poser
What is the single largest problem facing your staff and would I be in a position to help you solve this problem? This question not only shows that you are immediately thinking about how you can help the team, it also encourages the interviewer to envision you working at the position.