Aug 172017

Our client, a successful multinational engineering services company operating across various industrial sectors is looking to engage a sales professional with experience in managing key accounts for ISPs and Telco’s as Key Accounts Manager for its Communication division

Description of Key Responsibilities

  • Promote sales of systems and products for Communications Division.
  • Manage customer accounts including all related aspects.
  • Undertake projects and tasks as advised by the Head of Sales.
  • Be responsible for the overall satisfaction of the customer.
  • Participate in site surveys and schedule and conduct customer meetings.
  • Issue customer proposals and conduct weekly follow-up.
  • Submit weekly/monthly/quarterly reports and an annual business plan to the Head of Sales.
  • Conduct market and products research and develop highly effective relationships to help achieve the goals and objectives of the Communications division.
  • Generate sales leads and create new customer accounts.
  • Manage existing customer accounts
  • Maintain high level of product/system knowledge.
  • Present and demonstrate systems / products.
  • Conduct road shows and other marketing events.
  • Support all customer requirements for his/her accounts.
  • Prepare tender responses.
  • Maintain updated customers list.
  • Ensure that any and all pre-approved credit customers fully comply with the company’s credit control policy. Ensure that trade debtor accounts remain current and do not fall overdue

Required Skills or Experience

  • Minimum of 3 – 5 years progressive and verifiable sales experience performing similar tasks as mentioned above
  • Must have at least 3 years’ experience in selling wireless equipment to ISPs, Telco’s, (experience expanding to the region will be an added advantage)
  • Must have experience in selling systems
  • Have a proven track record handling major accounts
  • Must have good presentation skills.
  • Must have good negotiation skills.
  • The preferred candidate should have a background in selling broadband wireless equipment or networks sales experience.

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Questions Typiques
“What are your salary requirements?” “What employers are really asking is, ‘Do you have realistic expectations when it comes to salary? Are we on the same page or are you going to want way more than we can give? Are you flexible on this point or is your expectation set in stone?’” Sutton Fell says. Try to avoid answering this question in the first interview because you may shortchange yourself by doing so, Teach says. Tell the hiring manager that if you are seriously being considered, you could give them a salary range–but if possible, let them make the first offer. Study websites like and to get an idea of what the position should pay. “Don’t necessarily accept their first offer,” he adds. “There may be room to negotiate.” When it is time to give a number, be sure to take your experience and education levels into consideration, Sutton Fell says. “Also, your geographic region, since salary varies by location.” Speak in ranges when giving figures, and mention that you are flexible in this area and that you’re open to benefits, as well. “Be brief and to the point, and be comfortable with the silence that may come after.”
Questions à poser
What is the single largest problem facing your staff and would I be in a position to help you solve this problem? This question not only shows that you are immediately thinking about how you can help the team, it also encourages the interviewer to envision you working at the position.