Jul 212017

Key Duties

  • Supply Tier 1 & 2 Help Desk support to all AusDrill businesses in Africa and Europe including the administration Help Desk management systems, LAN/WAN Link Monitoring and fault reporting to service providers
  • Perform basic IT Administrative functions on the AMS Network Facility including but not limited to :
    • Active Directory (AD) User and Management
    • Software installations and Upgrades on Desktop computers and laptops
    • Server Security updates and storage clean-up on Windows Update Server environment.
    • Deploy and support mobile phone implementations.
  • To assist IT Support Technicians with Hardware Support including but not limited to Network fault finding and resolution, Equipment implementation and Installations
  • Comply with company policies and procedures and all statutory requirements.


  • Very attractive and commensurate with experience.

Required Skills or Experience

  • BSc Information Technology and Certification in Microsoft Certified Systems Administrator (MSCA)
  • At least 3 years recent working experience as an IT Help Desk Support Technician or similar dependent upon relevant education/certification
  • Strong focus on safety with the ability to manage an efficient, safe and effective operation including the ability to demonstrate an understanding of statutory requirements
  • Ability to understand and generate a scope of works and a responsibility matrix so that all obligations are followed for results
  • Ability to handle multiple workloads with high standards and tight deadlines
  • Self-motivated with the ability to manage their own time to produce results
  • Ability to speak fluent English
  • Ability to speak French fluently will be highly regarded
  • Must be capable of spending long periods away from designated office locations as per business needs
  • Must have a valid Driving License and Travelling Passport

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Questions Typiques
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Questions à poser
What is the next step in the process? This is the essential last question and one you should definitely ask. It shows that you’re interested in moving along in the process and invites the interviewer to tell you how many people are in the running for the position.